BY11 Organic Cotton Printed Logo Hoodie - Sand
BY11 Organic Cotton Printed Logo Hoodie - Sand
BY11 Organic Cotton Printed Logo Hoodie - Sand
BY11 Organic Cotton Printed Logo Hoodie - Sand
BY11 Organic Cotton Printed Logo Hoodie - Sand
BY11 Organic Cotton Printed Logo Hoodie - Sand

BY11 Organic Cotton Printed Logo Hoodie - Sand

By Elleven

£40.00 £65.00 Save £25

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Description Refunds & Returns

By Elleven Unisex Organic Cotton Printed Logo Hoodie in Sand 

 

We chose two colours for our essential hoodies, we wanted colours that would work with everything, be perfect for layering and be the first thing you reach for when getting dressed each morning. This light beige colour way is a wardrobe essential.

 

  • Black printed Logo to front 
  • Mid-weight Supersoft feel
  • Double Layered Hood
  • Tonal drawstring with metal tip 
  • Ribbed sleeve at hem and waist
  • Kangaroo pocket at front 

 

SIZE & FIT

 

  • Model 1 is 5'10", size UK 10 and wears a Large
  • Model 2 is 5'5", size UK 10 and wears a Medium
  • Intended to be worn slightly oversized. Don't be scared of buying a bigger size, this style looks even better worn oversized. 
  • The waistband can be worn tucked under for a more boxy fit, or left out for a more slimmer look. 
  • Please see our size guide if you are unsure or drop us an email, we're happy to help

 

 

FABRIC DETAILS & CARE

 

  • Organic cotton
  • Slips on over head
  • 85% Organic Ring-Spun Combed Cotton 15% Recycled Polyester 
  • Machine Wash at 30 with similar colours
  • Do not tumble dry

How do I request an exchange or return?

Generous APE is a multi-brand marketplace which means products are sent directly from the different brands, some in different countries. Returns need to be sent direct back to the brands, not Generous APE. Therefore, if you have ordered products from different brands and you wish to return them, they will need to be sent back to each brand.  

Generous APE does not cover the cost of return postage unless your item is faulty.

Unfortunately, we are unable to offer exchanges directly, however some do brands do offer this option. Please contact us if you wish to exchange an item and we can let you know if the brand accepts exchanges.

Please note: Sale items can not be returned or exchanged unless faulty.

To start a return, visit our Online Returns Portal.

(Please enter your Generous APE order number which will be on your confirmation email.)

Once your return is accepted, our Customer Service team will email you the brand address(es) to send your order back to. If there are any issues please email info@generousape.com, visit our Live Chat online or you can call us on 0800 2465440

We will endeavour to respond to you within 2-3 hours of your email, during working hours, which are 9am to 5pm UK time, Monday to Friday.

 

How long do I have to return my order?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

What can be returned?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Please note: Any Sale items, Custom Made or Made to Order items cannot be returned unless faulty. The brand will investigate faults before a refund will be issued.

 

What if an item is faulty?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

Need further help? 

If you'd like to speak to someone about your return you can email us info@generousape.com, use our online Live Chat Service or call us on 0800 2465440