To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number (found on your confirmation email) and email address in the fields above and click Start.
  • Follow the instructions and select the items you want to return.
  • Once approved, you will get a confirmation email from us with a return address and shipping details.

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition.
  • For clothing, unwashed and unworn.
  • In the original packaging.

Sale, made to order, custom made, free gifts and promotional items are not returnable!

Are there any charges for return?

  • There are no charges for returns.
  • Original shipping charges are non-refundable unless your item is faulty.
  • You are responsible for the cost of the return shipping.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied on the original method of payment, within 10 working days.