Qualify for free shipping and save Â£6 on the buy separate price with our essential face duo [efd].
Nourish your skin with our essential facial oil [efo] designed especially for spring. This delicate blend contains Omega-3 rich peppermint oil (also high in iron, magnesium, and calcium) to aid your skinâ€™s post-winter recovery. Additional ingredients include petitgrain to aid lymphatic drainage, carrot tissue for a boost of beta-carotene and macadamia to help retain moisture.
Upgrade to our seasonal facial oil [efo] subscription and receive a free SERENITY Mood Oil Rollerball [emo], worth Â£12.
- eboâ€™s facial oils are the essence of good skincare. Most of the time we overload our skin, sending conflicting messages around how much sebum to produce: skin ends up either too oily or too dry. Five drops of ebo efo are all you need to self-regulate your own oil production the way nature intended.
winter, spring, summer and autumn oils let you match your skincare to the seasons. Give your body the space to be and watch your natural luminosity shine through.
- Only 100% natural essential beauty oils: Prunus Amygdalus Dulcis (Sweet Almond) Oil, Helianthus Annus (Sunflower) Oil, Prunus Armeniaca (Organic Apricot) Kernel Oil, Daucus Carota (Carrot) Tissue Oil, Macadamia Ternifolia (Macadamia) Seed Oil, Triticum Vulgare (Wheatgerm) Oil, Tocopherol (Natural Vitamin E), Melissa Officinalis (Melissa) Flower Oil, Pogostemon Cablin (Patchouli) Flower Oil, Mentha Piperita (Peppermint) Flower Oil, Citrus Aurantium (Petitgrain) Flower Oil, Pelargonium Graveolens (Geranium) Flower Oil, Citrus Paradisi (Grapefruit) Flower Oil. *Styrax Benzoin (Benzoin) Resin,*Farnesol *Limonene, *Linalool, *Geraniol, *Citronellol. *Naturally occurring in essential oils.
- Five drops are all you need to start self-regulating sebum production as nature intended. There can be up to a week of transition when you start using ebo efo so don't be tempted to use more than five drops, even if your skin feels tight. Heat the oil between your palms and massage in upward circular strokes, breathing in its grounding scent. ï»¿Switch between seasons with the handy 10ml size for cross-hemisphere travel.
How do I request an exchange or return?
Generous APE is a multi-brand marketplace which means products are sent directly from the different brands, some in different countries. Returns need to be sent direct back to the brands, not Generous APE. Therefore, if you have ordered products from different brands and you wish to return them, they will need to be sent back to each brand.
Generous APE does not cover the cost of return postage unless your item is faulty.
Unfortunately, we are unable to offer exchanges directly, however some do brands do offer this option. Please contact us if you wish to exchange an item and we can let you know if the brand accepts exchanges.
Please note: Sale items can not be returned or exchanged unless faulty.
To start a return, visit our Online Returns Portal.
(Please enter your Generous APE order number which will be on your confirmation email.)
Once your return is accepted, our Customer Service team will email you the brand address(es) to send your order back to.
Please use tracked delivery to return your item(s) as this will be your proof of postage and help you to receive your refund quicker.
If there are any issues please email email@example.com, visit our Live Chat online or you can call us on 0800 2465440
We will endeavour to respond to you within 2-3 hours of your email, during working hours, which are 9am to 5pm UK time, Monday to Friday.
How long do I have to return my order?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
What can be returned?
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please note: Any Sale items, Custom Made or Made to Order items cannot be returned unless faulty. The brand will investigate faults before a refund will be issued.
What if an item is faulty?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
Need further help?
If you'd like to speak to someone about your return you can email us firstname.lastname@example.org, use our online Live Chat Service or call us on 0800 2465440